Terms of Service

Last update: September 08, 2025

Article 1. Definition, scope and acceptance of terms & conditions

1. The present terms and conditions (“terms” or “conditions”) govern the way Immusmol SAS (“Explicyte”, “Immusmol”, “we”, “our” or “us”) provides contract research services (“services”) to commercial entities (“client”, “you” or “your”).
2. Explicyte is a brand owned by Immusmol SAS, a limited liability company with share capital of 50,000 euros, registered in the Bordeaux Register of Companies under number B 753 232 719.
3. Immusmol / Explicyte is a business-to-business company. We exclusively serve private companies, liberal professions, public institutions, and more generally, any person acting in a professional capacity.
4. Our terms of service are available on every page of our website and reference to them is included with our service proposals. Written agreement of the service proposal by the Client shall therefore be deemed to constitute acceptance of the present terms and conditions.
5. We reserve the right to amend these terms and conditions at any time and for any reason. Changes to the present terms and conditions will apply immediately, except for contract services already under contract. We therefore advise you to read the present terms and conditions before signing any service proposal.
6. Unless otherwise expressly agreed in writing, the present terms and conditions shall supersede all prior communications and agreements between the parties. When completed with the signed service proposal, they constitute a contract (“service agreement”) between Immusmol / Explicyte and the Client, including appendices.

Article 2. Confidentiality & data security

1. The Client may require the signature of a confidentiality or non-disclosure agreement.
2. Despite our best efforts with regard to security matters, we have no control over the security of the internet connection you use to access our website, send e-mails and communicate more globally with us. We thus cannot be held responsible for the security of information that you choose to communicate with us while in transit.
3. In any case, Immusmol / Explicyte will treat all information related to Clients requests and services as proprietary and confidential. We will not disclose such information to any person, except employees, consultants, or subcontractors already bound by confidentiality obligation and for whom disclosure is necessary to provide the services.
4. Personal information that could be shared will be treated as collected personal data and used according to our Privacy Policy rules (accessible from www.explicyte.com) (in particular GDPR / articles 15 to 22). The Client can have access to their personal data and perform any request in writing to Explicyte here.
5. Immusmol / Explicyte reserves the right to mention the Client’s name in communications or for commercial purposes, unless otherwise expressed by the Client.
6. All information provided by Immusmol / Explicyte for study proposals, including but not limited to pricing and timelines, is strictly confidential and should not be disclosed to any third party without prior written consent of Immusmol / Explicyte.
7. Upon signature of the service agreement, Immusmol / Explicyte can grant the Client with access to a secure extranet server to download study results. The Client is responsible for the confidentiality of their account and password.
8. All analysed study data and related documents (study protocol, study reports, etc.) will be stored by Immusmol / Explicyte for a period of one (1) year starting from the date of delivery of the related study report to the Client. In case of high volume raw data (>10Go) generated within the scope of the study, in particular images, specific analysis files, genomic data, etc., these raw date will be stored by Immusmol / Explicyte for a period of three (3) months starting from the date of delivery of the related study report and/or the raw data to the Client. After confirming receipt with the Client, Immusmol / Explicyte may proceed with permanent deletion of such data from its IT infrastructure.

Article 3. Client request & service proposal

1. Immusmol / Explicyte reserves the right to refuse service to any client for any reason.
2. Upon the Client request, Immusmol / Explicyte will prepare a study proposal. Once signed by the Client, the study proposal constitutes a service agreement, which is binding to both parties. When the service proposal is divided in several steps by go/no go decision points, the service agreement is binding for at least the first step.
3. The Client acceptance of a service proposal shall constitute a representation of solvency.
4. Service shall only start after signature of the service agreement and (i) after receipt of study materials by Explicyte (either provided by the Client or purchased by Explicyte), (ii) after study protocol synopsis approval by the Client and (iii) according to Explicyte’s planning.

Article 4. Price & payment

1. Prices do not include VAT or any applicable tax.
2. If no valid intra-EU VAT number is provided, we must charge the standard French 20% VAT.
3. Payment conditions:

• All payments are in euros.
• A non-refundable deposit is required to initiate any study or any step of a study. Amount of the deposit is indicated in the study proposal.
• Invoices shall be sent to the Client upon delivery of the applicable deliverables related to completion of the study or any steps of the study.
• Payment is due within 30 days of invoice date.
• Any pricing or invoicing complaints must be sent to Immusmol / Explicyte within 30 days of the invoice date. In no case such complaints can justify late payment.
• Payment is considered effective only when Immusmol / Explicyte has received the full invoiced amount (principal and accessories).
• Payment are made by bank transfer (unless agreed and specified in the study proposal).
• In accordance with EU DIRECTIVE 2011/7/EU, in case of late payment, interest shall accrue on the sum due based on official lending rate +8%, calculated on a daily basis without prejudice to our right to receive payment. If we were to incur legal costs, collection fees or other related charge in order to recover your payment, we would apply a fixed 40 euro compensation fee, plus additional fees for any cost exceeding the fixed sum referred to.
• In the event of late payment, Immusmol / Explicyte reserves the right to suspend or terminate services.

Article 5. Standard of performance

1. Immusmol / Explicyte will follow the study protocol set forth in the service agreement and in the study protocol synopsis provided after signature of the service proposal and approved by the Client. Immusmol / Explicyte will do its best to conduct and complete the study following the time schedule and by providing the Client with the respective deliverables. However, due to the uncertain nature of research and development activities, Immusmol / Explicyte cannot guarantee turnaround time in particular in case of changes of scope (see Article 6) or in case of force majeure (see Article 10). The Client will be notified of any delays. Delays do not entitle the Client to rescind the service agreement or delay payment.
2. Immusmol / Explicyte makes no warranty or guarantees that the outcome of the study shall be merchantable or fit for a particular purpose or will meet the Client’s desired use or intended applications.
3. To the extent that Immusmol / Explicyte subcontracts any part of the study and/or its related obligations, such subcontractor shall be obliged by the same obligation which applies to Immusmol / Explicyte according to theses terms of service.

Article 6. Changes of scope & termination

1. Should the service scope not align with the Client’s expectations, it is the Client’s responsibility to notify Immusmol / Explicyte in writing of any change to be made to the service agreement prior to the initiation of the applicable study/study step.
2. If requested changes increase costs or workload, the agreement shall be amended to include financial adjustments. Such amendments must be agreed in writing.
3. If no written agreement on adjustments is reached within 30 days of Client notification, Immusmol / Explicyte reserves the right to terminate the service without compensation.
4. If the Client cancels services in progress, partial charges will apply, proportional to the work completed at the time of cancellation, including costs already incurred by Immusmol / Explicyte.

Article 7. Shipping and receipt

1. It is the Client’s responsibility to provide Immusmol / Explicyte with all documents, permits and approvals required for delivery to Immusmol / Explicyte of any material required for the performance of the service.
2. In particular, the Client will provide Immusmol / Explicyte with sufficient amounts of materials such as cells, compounds, samples, or other substances, as well as comprehensive data or information concerning the stability, storage and safety requirements needed by Immusmol / Explicyte to perform the services.
3. Applicable import and export taxes may be added to any Immusmol / Explicyte invoice, together with any shipment costs and potential handling and packing fees if applicable.
4. If Immusmol / Explicyte ships any materials or samples to the Client, the Client must inspect them upon delivery and notify Immusmol / Explicyte in writing within 7 days of receipt.

Article 8. Intellectual property

1. Full title to any intellectual property arising and generated in the provision of the study in respect of the Client’s proprietary material remains with the Client. All the delivered items, including without limitation results, information, and data record generated during this study are the exclusive property of the Client.
2. It is the Client’s responsibility to ensure that the use of the deliverables does not violate or infringe any patents or other proprietary rights of third parties.
3. The Client acknowledges that Immusmol / Explicyte proprietary technologies, models, software, systems, methods, and know-how for detecting, measuring, analyzing, and reporting biological and pharmacological activities shall remain the sole property of Immusmol / Explicyte.
4. The Client acknowledges that Immusmol / Explicyte shall be entitled to use data or results produced in the scope of a study without any use of the Client’s proprietary material (e.g., standard reference product, etc.), for any communication or commercial purposes.
5. Immusmol / Explicyte shall retain all rights, title, and interest to methodologies, including know-how and trade secrets, used or developed by Immusmol / Explicyte in performing any services, including all intellectual property rights with respect thereto.
6. Unless otherwise requested by the Client, Immusmol / Explicyte will maintain a file of all the electronic delivered items, including without limitation results, information and data record generated during the study for a period of no less than one year after study completion.

Article 9. Warranty disclaimer & limitation of liability

1. Immusmol / Explicyte sole warranty with respect to services consists in providing services in accordance with the standard of performance set forth above. The Client shall notify Immusmol / Explicyte in writing of any claim for a breach of such a warranty by Immusmol / Explicyte within one month after service delivery. Any claim can be addressed to the study director in charge of the client’s study or through our contact page.
2. Immusmol / Explicyte disclaims any warranty or representation, expressed or implied, as to our services and deliverables, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and title non-infringement.
3. In no event shall Immusmol / Explicyte and any of its staff be held liable for any incidental, consequential, contingent, special, or punitive damages, including without limitation personal injury, property damage, lost profit or other economic loss, arising in connection with Immusmol / Explicyte services or with the Client’s use or inability to use, handle, or store the deliverables provided by Immusmol / Explicyte.
4. In any case, Immusmol / Explicyte’s maximum liability is expressly limited to the amount effectively paid by the Client for the service.

Article 10. Force Majeure

In case of force majeure, Immusmol / Explicyte will not be held responsible for any lateness or default in the performance of its obligations. Without being exhaustive, force majeure comprehends the following events: war, civil war, natural disasters including flood, acts of governments limiting service delivery and shipping, strikes, lockouts, accidents, fires, energy shortfalls, and defaults of transporters. In such a case, we will promptly notify you of such interference, its date of commencement, and estimated duration.

Article 11. Applicable law and competence

The Client agrees that any dispute related to Immusmol / Explicyte services shall be governed by French laws, by the « Tribunal de commerce de Bordeaux ».

Contact details

For any notice or claim, please use the contact details below or write to us here:
Explicyte – Immusmol SAS
229 cours de l’Argonne
CS61283
33076 Bordeaux Cedex
France
+33 (0)5 64 31 11 70